Feature Introduction:
Password Protection feature was first in version 1.0.6. It lets you create passwords for your Helpdesk categories and lets users access these password protected category content only after entering the password. You can assign multiple categories to the same password, and create multiple such passwords.
How to create a new password:
To create a new password,
Delete password:
To delete a password,
Update password:
To update an existing password or update the categories, just change the values in the correct fields and click ‘Save Changes’