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Table of Contents

  • What is unique about the Helpie FAQ Pro plugin?
    Helpie FAQ Pro is a one of a kind plugin because it helps you understand your customers better. It comes with User Insights and FAQ Auto-ordering features. You can know which FAQs are most read and see which keywords are most searched on your FAQ page. Also enabling Auto-Ordering displays the most read FAQs first to help your customers find answers fast.
  • Can I customize the Accordion created with Helpie FAQ?
    You can customize the Accordion to match your brand. You can create custom background colors for Header and Body, and also change the Fonts, Font Size and Colors. Also choose from a huge list of custom icons for toggle.
  • How is Helpie FAQ Pro plugin better than the free plugin?
    Helpie Pro plugin comes with powerful features that lets you create a unique FAQ section. It gives you:
    1. Advanced accordion background color customization and styling options
    2. Custom Toggle Icons
    3. User FAQ Submission
    4. Auto Ordering based on User Engagement and User Insights
  • How do you create this FAQ/Accordion section?
    This FAQ/Accordion section is created using Helpie FAQ Pro plugin. You can create and embed FAQ sections using:
    1. FAQ Shortcode Builder
    2. Elementor Page Builder
    3. Gutenberg Block Editor
  • What does this demo site show?
    This demo site is an example of a site that can be created with Helpie Knowledge base and Helpie FAQ Pro plugins.
  • How is the FAQ section created?
    This FAQ section is created with Helpie FAQ Pro Plugin. It is set in ‘Simple Accordion’ display mode and it lists FAQ items within FAQ Groups
  • How to Install Helpie?
    We have made a video tutorial on how to install Helpie and some more basics of Helpie. You can check this video to get a clear understanding: https://www.youtube.com/watch?v=L4aS0CsHhM0&t=
  • How to Buy the Helpie plugin?
    Just go to http://helpiewp.com/ and select the pricing menu on the top. You will have two options, one is the standard plan (6-month support) and the other is the 12-month support plan. You can choose the plan you wish and just select the Buy now button below of it. You can also see the Buy now button in the bottom corner of our Homepage. You can also try our free FAQ and Chat plugins if you are interested.
  • Do you have a Chat plugin?
    Yes. We are releasing the basic version of Helpie chat for free. And, Guess what. It has some robust automation features for free. Check it out here: http://helpiewp.com/helpiechat/
  • Is Helpie Kb Free?
    No. Helpie Kb is $29. But our FAQ and Chat plugins are free. We are also planning to release the Pro version of FAQ and Chat.
  • How is the FAQ section created?
    This FAQ section is created with Helpie FAQ Pro Plugin. It is set in ‘Simple Accordion’ display mode and it lists FAQ items within FAQ Groups
  • What does this demo site show?
    This demo site is an example of a site that can be created with Helpie Knowledge base and Helpie FAQ Pro plugins.
  • How do you create this FAQ/Accordion section?
    This FAQ/Accordion section is created using Helpie FAQ Pro plugin. You can create and embed FAQ sections using:
    1. FAQ Shortcode Builder
    2. Elementor Page Builder
    3. Gutenberg Block Editor
  • How is Helpie FAQ Pro plugin better than the free plugin?
    Helpie Pro plugin comes with powerful features that lets you create a unique FAQ section. It gives you:
    1. Advanced accordion background color customization and styling options
    2. Custom Toggle Icons
    3. User FAQ Submission
    4. Auto Ordering based on User Engagement and User Insights
  • Can I customize the Accordion created with Helpie FAQ?
    You can customize the Accordion to match your brand. You can create custom background colors for Header and Body, and also change the Fonts, Font Size and Colors. Also choose from a huge list of custom icons for toggle.
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