Yes. We have released a free FAQ plugin which you can insert at any of your pages. You can get it for free here: https://wordpress.org/plugins/helpie-faq/. Also, we have integrated FAQ with Helpie Kb where you can insert the FAQ in kb category pages.
We have made a video tutorial on how to install Helpie and some more basics of Helpie. You can check this video to get a clear understanding: https://www.youtube.com/watch?v=L4aS0CsHhM0&t=
Just go to http://helpiewp.com/ and select the pricing menu on the top. You will have two options, one is the standard plan (6-month support) and the other is the 12-month support plan. You can choose the plan you wish and just select the Buy now button below of it. You can also see the Buy now button in the bottom corner of our Homepage. You can also try our free FAQ and Chat plugins if you are interested.
The three important things which can reduce your support drastically would be having a knowledgebase for your website/product and having FAQ section and most importantly having a live chat feature through which your customer could talk with you live and get answers quickly. If you are looking for a free FAQ and chat plugins, Try Helpie FAQ and Helpie Chat which has powerful features and also a Pro version which makes it more powerful.
This demo site is an example of a site that can be created with Helpie Knowledge base and Helpie FAQ Pro plugins.
This FAQ/Accordion section is created using Helpie FAQ Pro plugin. You can create and embed FAQ sections using:
- FAQ Shortcode Builder
- Elementor Page Builder
- Gutenberg Block Editor
Helpie Pro plugin comes with powerful features that lets you create a unique FAQ section. It gives you:
- Advanced accordion background color customization and styling options
- Custom Toggle Icons
- User FAQ Submission
- Auto Ordering based on User Engagement and User Insights
You can customize the Accordion to match your brand. You can create custom background colors for Header and Body, and also change the Fonts, Font Size and Colors. Also choose from a huge list of custom icons for toggle.
Helpie FAQ Pro is a one of a kind plugin because it helps you understand your customers better. It comes with User Insights and FAQ Auto-ordering features. You can know which FAQs are most read and see which keywords are most searched on your FAQ page. Also enabling Auto-Ordering displays the most read FAQs first to help your customers find answers fast.